Target audience::
- Heads of production and functional units;
- Specialists in personnel development, motivation, and training;
- Team leaders managing conflicts and communications.
Studying methods: mini‑lectures, business/management simulations (business games), group discussion, group work.
At the end of the course, participants will improve their professional competencies, which are reflected in the abilities to:
- Effectively apply feedback tools in team management;
- Utilise modern approaches to personnel motivation and development;
- Possess practical techniques for constructive conflict resolution;
- Demonstrate confidence in negotiations and managerial duels;
- Enhance managerial influence through communicative competence.
About course: development of practical managerial skills in the areas of communication, personnel motivation, conflict resolution, and negotiation to enhance management effectiveness in production‑technological and organisational environments.